Terms and Conditions

Welcome to Trimann Travels! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making any bookings or using our services.

1. General Information

• Trimann Travels Pvt. Ltd. (“we,” “our,” or “us”) provides travel-related services, including tour packages, ticketing, hotel bookings, visa assistance, transportation services, and MICE (Meetings, Incentives, Conferences, and Exhibitions) solutions.
• These terms apply to all users of the website and customers who engage our services. By continuing to use our website, you accept these terms in full.

2. Bookings & Payments

• All bookings are subject to availability and confirmation from our team or third-party service providers (airlines, hotels, transport operators, etc.).
• Customers are required to provide accurate and complete information when making a booking. Any discrepancies may result in cancellation or additional charges.
• Prices displayed on our website are subject to change until full payment is made. Prices may vary due to factors like exchange rates, service provider changes, or peak season surcharges.
• Payments can be made through approved methods on our website, including credit/debit cards, net banking, UPI, or via direct bank transfers.
• A booking is considered confirmed only upon receipt of the full payment as specified in the booking confirmation.

3. Cancellations & Refunds

• Cancellation policies vary depending on the services booked (flights, hotels, packages). Specific cancellation terms will be shared at the time of booking.
• Customers must initiate cancellation requests in writing via email or through our website.
• Refunds, if applicable, will be processed according to our policy and may be subject to cancellation charges levied by us and our service partners.
• Refund processing times vary based on payment methods and service provider policies.

4. Travel Documents & Responsibilities

• Customers are responsible for possessing valid travel documents, including passports, visas, and other identification documents.
• Trimann Travels offers visa assistance services but does not guarantee visa approvals. The final decision rests with the respective consulates and immigration authorities.
• We are not liable for any denial of entry, deportation, or additional costs due to improper documentation, including expired or incorrect passports and visas.

5. Health, Safety & Insurance

• Customers are advised to obtain suitable travel insurance covering medical emergencies, trip cancellations, and personal liabilities.
• Health and vaccination requirements vary by destination. It is the customer's responsibility to comply with all health and safety guidelines.
• Trimann Travels is not liable for any illness, injury, or mishaps occurring during the trip.

6. Liability & Limitations

• While we strive to ensure accurate information and reliable services, we are not responsible for delays, cancellations, or changes by airlines, hotels, or other service providers.
• We are not liable for any direct, indirect, or incidental damages arising from the use of our services, including but not limited to loss of profit, personal injury, or third-party claims.
• Customers are encouraged to follow safety guidelines and take appropriate precautions during travel.

7. Changes to Itineraries

• Trimann Travels reserves the right to modify itineraries, hotel bookings, and other arrangements as necessary for the safety and comfort of travelers.
• In the event of changes, we will notify customers as soon as possible and provide suitable alternatives, subject to availability.
• Additional costs arising from changes not initiated by Trimann Travels (e.g., weather conditions, strikes, force majeure) must be borne by the customer.

8. Use of Website

• Users must not misuse our website by introducing harmful materials, attempting unauthorized access, or engaging in any illegal activities.
• We reserve the right to restrict access to certain areas of our website at our discretion, especially in case of misuse or violation of these terms.

9. Intellectual Property

• All content, graphics, logos, and material on our website are owned by or licensed to Trimann Travels and protected under applicable laws.
• Unauthorized reproduction, modification, or use of any content is prohibited and may lead to legal action.

10. Governing Law & Jurisdiction

• These terms are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of Delhi courts.
• Customers agree to comply with local laws and regulations while using our services.

11. Amendments

• We reserve the right to amend these terms and conditions at any time without prior notice. Updated terms will be published on our website and take effect immediately.
• Continued use of our services following changes indicates acceptance of the updated terms.

12. Contact Information

• Email: info@trimanntravels.com
• Phone: +91-7611175557
• Address: 15A, 3rd Floor, Pratap Nagar, Pocket 1, Mayur Vihar, Delhi-110091

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.